Welcome to Bistarwala.com. We respect your privacy and are committed to protecting the personal information you provide when using our website and rental services.
This Privacy Policy explains how we collect, use and protect information when you visit or contact Bistarwala.com for Mattress, Bedding and Tent House Rental services in Gurugram (Gurgaon).
1. Information We May Collect
When you contact us through our website, phone or WhatsApp, we may collect information such as:
- Your name
- Phone number
- WhatsApp number
- Delivery address or location
- Rental requirements
- Preferred rental date or duration
- Other information you voluntarily provide to us
We only request information that is reasonably required to respond to your enquiry, confirm availability, arrange delivery or provide our rental services.
2. How We Use Your Information
The information provided by you may be used to:
- Respond to your enquiries
- Check product availability
- Provide rental quotations
- Confirm and process bookings
- Arrange delivery and pickup
- Communicate with you regarding your rental order
- Provide customer support
- Improve our website and services
- Prevent fraudulent or unauthorized use of our services
We do not use your information for purposes unrelated to our business services unless required or permitted by applicable law.
3. WhatsApp and Phone Communication
If you contact Bistarwala.com through WhatsApp or telephone, the information you provide may be used to communicate with you regarding your enquiry or rental booking.
Communication through third-party platforms such as WhatsApp is also subject to the privacy policies and terms of those platforms.
4. Website Cookies
Bistarwala.com may use cookies or similar technologies to improve website functionality, understand website usage and improve the user experience.
If third-party analytics, advertising or tracking services are used on our website in the future, those services may collect information according to their respective privacy policies.
5. Google Ads and Advertising
Bistarwala.com may use online advertising services such as Google Ads to promote our rental services.
Advertising and measurement technologies may collect information about website visits or interactions in accordance with the applicable policies of the advertising provider.
We may use such information to understand the performance of our advertising campaigns and improve our marketing.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may be shared only when reasonably necessary to provide our services, such as with delivery personnel or service partners involved in fulfilling your rental order, or when required by law.
7. Data Security
We take reasonable measures to protect the personal information provided to us from unauthorized access, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain customer information only for as long as reasonably necessary for business, customer service, accounting, legal or regulatory purposes.
When information is no longer required, we may delete or securely dispose of it where appropriate.
9. External Links
Our website may contain links to third-party websites or services. Bistarwala.com is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
10. Children's Privacy
Our website and services are intended for general users and are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of information that we hold about you. To make a privacy-related request, please contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable legal requirements. Any updated version will be published on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Bistarwala.com
- Business: Mattress, Bedding & Tent House Rental
- Service Area: Gurugram (Gurgaon), Haryana, India
- Phone: +91 87967 73142
- WhatsApp: +91 87967 73142
- Email: info@bistarwala.com
- Website: Bistarwala.com